Get in Touch With Us
Got a question about a sweepstakes casino you saw on garnetnews.com, or noticed something that looks out of date? This page explains how to reach us, what we can help with, and what we can't.
How to Reach Us
Email is the most reliable way to get in touch. Write to us at [email protected] and let us know what your message is about — a review, a specific platform, a correction, or something else. That helps us route it to the right person and get back to you sooner.
We read every message that comes in. There's no automated reply standing in for a real response, and we typically aim to reply within a couple of working days, though it can take longer during busier periods.
What We Can Help With
- Questions about our coverage — If something in one of our sweepstakes casino write-ups is unclear, or you want more detail on how we assessed a platform's welcome offer or game library, ask us directly.
- Corrections and updates — Sweepstakes casino terms change often: welcome offers get revised, eligible states shift, redemption rules update. If you spot information that looks stale or wrong on garnetnews.com, tell us and we'll look into it.
- Content suggestions — If there's a topic related to sweeps coins, social casino platforms, or how the sweepstakes model works that you'd like us to cover, we're happy to hear the idea.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss coverage, introduce yourself and outline what you have in mind.
- Concerns about responsible play — If you or someone you know is struggling with how much time or money is going into any gaming platform, mention it in your message and we'll point you toward appropriate support resources.
What We Can't Do
We're an independent editorial site, not a customer support desk for any individual sweepstakes casino. If you have an account issue, a redemption that's stuck, a verification question, or a billing dispute with a specific operator, that has to go through that operator's own support channel — usually listed in their account settings or help centre. We can't access anyone's account or intervene in a redemption on your behalf.
We also can't offer legal advice on whether a particular sweepstakes casino is permitted where you live. Availability varies by state, operators set their own eligibility lists, and the rules around sweepstakes promotions change over time. If you have questions about your specific situation, the operator's terms and conditions and your state's current guidance are the places to check.
Before You Write In
A few things that help us respond faster and more usefully:
- Name the platform you're asking about, if it's specific to one — our list of options for players outside GamStop restrictions and our main reviews cover a number of them, and details differ between operators.
- Include screenshots or exact wording if you're flagging an error, rather than a general description.
- Let us know if your message is time-sensitive, though please understand we can't guarantee same-day replies.
How We Use Your Feedback
Reader input genuinely shapes what we publish and how we keep it current. Sweepstakes casinos aren't static — new platforms launch, welcome bundles of Gold Coins and Sweeps Coins get restructured, and states occasionally revisit how they treat this model. When readers flag something, it often prompts us to revisit and update a page. If something we've published affected your decision in a meaningful way, positive or negative, we want to hear about it.
Thanks for taking the time to read this far — we look forward to your message.